a full-service hardware/software repair package for $195.00, including hardware diagnostics, repairs, and replacement (e.g., CPU, graphics card, memory, hard drive). It also covers reinstalling operating systems (Windows 7-11), driver installation, and virus protection. Backup files are reloaded, and software like Microsoft Office or Open Office is installed. Additionally, there's a $85.00 per hour service rate for desktop or laptop support, with a free remote support link provided.